Returns & Exchanges
At Polo Assn, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return or exchange any unworn items within 30 days of delivery.
1
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
2
Pack Your Items
Place the items in their original packaging with all tags attached to ensure they remain protected during transit.
3
Attach the Shipping Label
Print the prepaid return shipping label provided by our portal and securely affix it to the outside of your package.
4
Drop Off and Track
Take your package to any authorized carrier drop-off location and keep your tracking number until your refund is processed.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing